Changing your Firewall settings

There are different ways to do this based on your firewall software. Choose your firewall program from the list below for specific steps.

Windows XP Firewall

Windows XP SP2 Operating System comes with an inbuilt firewall program, that can restrict access to certain programs from accessing the Internet. If you are experiencing problems connecting to Internet while using RampRT, please follow the steps below:

Configuring Windows XP SP2 firewall for RampRT.

1. Click 'Start'

2. Click 'Control Panel'
   [Note: If you are using the Category view, click on Security Center to find Windows Firewall]

3. Double-click 'Windows Firewall'

4. From 'Exceptions...' tab, click 'Add Program...'

5. Select 'RampRT'

6. Click 'OK'

Please restart the computer for these changes to take affect.

Windows Vista Firewall

The Windows Vista Operating System comes with a built-in firewall that can prevent certain programs from accessing the Internet. If you are experiencing problems connecting to Internet while using RampRT, please follow the steps below:

Configuring Windows Vista firewall for RampRT.

1. Click the Windows Start button and select Control Panel.

2. Click Security.

3. Double-click the Windows Firewall icon.

4. Click Change settings.

5. Click the Exceptions tab.

6. Click Add Program.

7. Select RampRT and click OK.

8. Click OK to exit Windows firewall.

9. Try connecting to RampRT.

Please restart the computer for these changes to take affect.

Black Ice Defender

Black Ice Defender uses an Application Protection feature that asks you whether you want to run certain programs before they are launched. In order to successfully connect to RampRT, you will need to make sure that Black Ice Defender allows all the critical RampRT programs to continue running.

When you try running RampRT for the first time after installing Black Ice Defender, a window will appear, stating

Freedom Personal Firewall

If you have Freedom Personal Firewall, you must make sure that the program will allow RampRT to connect to the Internet.

When you log on to RampRT for the first time with Freedom Personal Firewall installed, it will say:

Freedom Personal Firewall Event
'Do you want to let RampRT connect to the Internet?' or 'Do you want to let RampRT-App connect to the Internet?'

Make sure to Allow this, and click the checkbox next to Don't ask again (remember) so you don't have to approve it every time.

If you accidentally set RampRT or RampRT-App to Block, you will not be able to get online. If you clicked the checkbox next to Don't ask again when you blocked RampRT or RampRT-App you will have to unblock it from within the Freedom Personal Firewall program in order to get online.

To unblock RampRT or RampRT-App:

1. Double-click on the Freedom Personal Firewall icon in your system tray, located in the lower-right hand corner of the screen.

2. Select Personal Firewall on the left.

3. Click on Internet Access Rules.

4. Look for RampRT and/or RampRT-App on the programs list. In the Connect to the Internet column, click the checkmark next to the red X. This will turn the checkmark green.

5. Click OK.

6. Click the X in the upper-right hand corner of the window to close Freedom Personal Firewall.

McAfee Security Firewall

When configured to its default settings, McAfee Firewall should work correctly with the RampRT Software. You will just need to make sure that the program will allow RampRT or RampRT-App to connect to the Internet.

When you log on to RampRT for the first time with McAfee Firewall installed, the program will state:

McAfee Firewall Communication Alert
A Program has tried to access the Internet
Name: RampRT
Do you want to allow this program to access the Internet?

Or

McAfee Firewall Communication Alert
A Program has tried to access the Internet
Name: RampRT-App
Do you want to allow this program to access the Internet?

McAfee Personal Firewall Plus

When configured to its default settings, McAfee Personal Firewall Plus should work correctly with the RampRT or RampRT-App Software. If certain programs are blocked from accessing the Internet, the RampRT software will not function properly and will shut down. If you have blocked a RampRT program, you will need to manually configure McAfee Personal Firewall Plus to allow them to proceed.

To unblock RampRT or RampRT-App:

1. Start the McAfee Personal Firewall Plus Program

2. Click New Allowed Application

3. The Select Application to Allow box will appear

4. From the dropdown menu select the RampRT folder
   Note: Default location is C:\program files\RampRT\

5. Select RampRT

6. Click Open

7. Locate the file from the Internet Applications list

8. Click on the Permissions

9. Select Allow Full Access

10. Click the red X at the top right to close the window

Norton Internet Security 2004

Note: If you have Norton Personal Firewall installed, you will need to allow RampRT Internet Service to access the Internet.

When configured to its default settings, Norton Internet Security 2004 should work correctly with RampRT. You just need to make sure that the program will allow RampRT to connect to the Internet.

When you log on to RampRT for the first time with Norton Internet Security 2004 installed, the program will state: RampRT or RampRT-App is attempting to access the Internet.

If you accidentally select Block this application from accessing the Internet, you will not be able to get online. Please follow the instructions below to manually allow RampRT to connect to the Internet.

1. Double-click on the Norton Internet Security icon in your system tray, located in the lower-right hand corner of the screen.

2. Select Personal Firewall.

3. Select the Programs tab.

4. Under Manual Program Control, select and highlight RampRT or RampRT-App and click Modify.

5. Under What do you want to do, select Permit.

6. Click OK and then click OK again.

7. Click the X in the upper-right hand corner of the window to close Norton Internet Security.

Norton Internet Security 2005

Note: If you have Norton Personal Firewall installed, you will need to allow RampRT Internet Service to access the Internet.

When configured to its default settings, Norton Internet Security 2005 should work correctly with RampRT. You just need to make sure that the program will allow RampRT to connect to the Internet.

When you log on to RampRT for the first time with Norton Internet Security 2005 installed, the program will state: RampRT or RampRT-App is attempting to access the Internet.

If you accidentally select 'Block this application from accessing the Internet', you will not be able to get online. Please follow the instructions below to manually allow RampRT or RampRT-App to connect to the Internet.

1. Double-click the Norton Internet Security icon in your systems tray

2. Click Personal Firewall

3. Click Configure

4. Select the Programs tab

5. Locate RampRT or RampRT-App

6. Click the Internet Access setting

7. Select Permit All

8. Click OK

9. Click Add

10. Select the RampRT Folder
    Note: Default location is C:\\Program Files\RampRT\

11. Select RampRT.exe

12. Click Open

13. From the dropdown list, select Permit

14. Click OK

15. Click the Internet Access setting

16. Select Permit All

17. Click OK

Norton Internet Security 2006

Note: If you have Norton Personal Firewall installed, you will need to allow RampRT Internet Service to access the Internet.

When configured to its default settings, Norton Internet Security 2006 should work correctly with RampRT. You just need to make sure that the program will allow RampRT to connect to the Internet.

When you log on to RampRT for the first time with Norton Internet Security 2006 installed, the program will state: RampRT or RampRT-App is attempting to access the Internet.

If you accidentally select 'Block this application from accessing the Internet', you will not be able to get online. Please follow the instructions below to manually allow RampRT or RampRT-App to connect to the Internet.

1. Double-click the Norton Internet Security icon in your systems tray

2. Click Personal Firewall

3. Click Configure

4. Select the Programs tab and uncheck the Turn on Automatic Program Control box.

5. Locate RampRT or RampRT-App from the Manual Program Control list

6. Click the Internet Access setting

7. Select Permit All

8. Click OK

9. Click Add

10. Select the RampRT folder
    Note: Default location is C:\Program Files\RampRT\

11. Select RampRT.exe

12. Click Open

13. From the dropdown list, select Permit

14. Click OK

15. Click the Internet Access setting

16. Select Permit All

17. Click OK

Tiny Personal Firewall

If you are running the Tiny Personal Firewall program and try to run RampRT, you will need to allow access to certain programs. If you have accidentally blocked those programs from being able to access the Internet, you will need to manually go in and change your settings.

To allow RampRT or RampRT-App to access the Internet:

1. Start the Tiny Personal Firewall program Configuration Tool

2. Select the Applications tab

3. Click Enroll

4. Under Application Name enter RampRT or RampRT-App

5. Check the circle next to Filename

6. Under Filename enter RampRT or RampRT-App

7. Click the Exceptions tab

8. From the file list on the left, click directly on a file name

9. From the dropdown list select RampRT or RampRT-App

10. Click Save Changes

ZoneAlarm

If you are using ZoneAlarm and are having difficulties connecting, you must make sure that the program will allow RampRT to connect to the Internet.

1. Start the ZoneAlarm Firewall program.

2. Click Program Control from the left side, yellow menu.

3. Click the Programs tab under the Help button.

4. Within the Programs window you will notice that there are two columns; One for Access and one for Server. In addition, there are two separate settings for each; One for Trusted and one for Internet. Furthermore, there will need to be one of three options selected for each setting; Allow (shown as a green check mark), Block (shown as a red X), and Ask (shown as a blue ?).

5. Locate RampRT and or RampRT-App and single click in the setting under Trusted and select Allow.

6. Repeat the above step under the Internet setting.(There should now be two green check marks under the Access setting.

7. Repeat the above step for all instances of RampRT or RampRT-App.

8. Click the X in the upper-right hand corner of the window to close ZoneAlarm.

9. The next time you run the program, you will have to click Allow to let RampRT and RampRT-App access the Internet.

Other Firewall Programs

If you have a firewall not listed above, try the following steps:

1. Go to your firewall's settings option.

2. Look for a list of applications that are allowed or prevented access to the Internet.

3. Look for RampRT or RampRT-App. If either of these programs are blocked or prevented access to the Internet, select them and change their setting to be allowed access.

4. Save your changes and restart your firewall program.